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Make a Payment

Use this form to submit a payment toward an existing invoice, project balance, or custom service agreement. Please enter the exact amount provided on your invoice or payment request.

Secure Online Payment

This payment portal allows clients of Chapman Health to conveniently submit payments online.

You may use this form to:

  • Pay an outstanding invoice

  • Submit a partial payment

  • Complete a remaining balance

  • Make a custom service payment

Please enter the amount exactly as listed on your invoice or payment confirmation.

Important Notes

  • This form is for approved payments only.

  • Please reference your invoice number in the order notes at checkout.

  • All payments are processed securely.

  • If you have questions about your balance, please contact our office prior to submitting payment.

Need a Ride?

Available for same-day scheduling when possible.

(904) 909-9695

Quick Ride Request

  • Serving Jacksonville & surrounding areas within a 50-mile radius

Booking Policy

Chapman Health provides scheduled non-emergency medical transportation services throughout Jacksonville, FL and surrounding areas within our designated service radius. Rides must be arranged in advance, and while we make every effort to accommodate requested times, availability is not guaranteed until confirmed.

Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled pickup time. Late cancellations and no-shows may be subject to applicable fees. A no-show is defined as a rider not present at the scheduled pickup location within the allotted wait period. Repeated cancellations or no-shows may affect future booking eligibility.

Drivers allow a brief grace period at pickup. Extended wait time beyond 15 minutes may result in additional charges. Ride estimates are based on the information provided at booking and may be adjusted based on actual mileage, wait time, after-hours service, traffic conditions, or disclosed mobility needs.

Payment is due at the time of service unless prior arrangements have been made. Chapman Health reserves the right to refuse service if conditions are unsafe or if required booking information is incomplete or inaccurate.

Chapman Health provides non-emergency transportation only. If you are experiencing a medical emergency, call 911 immediately.