Need a Ride?
Available for same-day scheduling when possible.
Quick Ride Request
- Serving Jacksonville & surrounding areas within a 50-mile radius
Non-emergency medical transportation provides safe, scheduled transportation for individuals who need assistance traveling to and from medical appointments, treatments, pharmacies, and essential destinations but do not require emergency care.
Chapman Health serves Jacksonville, FL and surrounding communities within a 50-mile service radius. Extended travel may be available upon request.
We recommend scheduling at least 24 hours in advance. Same-day availability may be possible depending on scheduling.
Yes. We offer 24/7 availability for scheduled non-emergency transportation.
Yes. Our drivers are trained, professional, and committed to safety, punctuality, and compassionate care.
Ambulatory transportation is for riders who can walk independently or with minimal assistance and do not require a wheelchair or stretcher during transport.
Wheelchair transportation is for riders who remain seated in their wheelchair during transport. Our vehicles are equipped with secure lift systems and safety restraints.
Bariatric transportation is designed for individuals requiring higher weight-capacity vehicles, reinforced seating, and additional space for comfort and safety.
Yes. We offer day trips and long-distance transportation for out-of-town specialist appointments, hospital visits, rehabilitation, and important personal engagements.
Yes. We offer recurring ride scheduling for dialysis, therapy, rehabilitation, and ongoing medical treatments.
In many cases, yes. Please notify us in advance when scheduling.
Please contact us as soon as possible to cancel or reschedule. Advance notice helps us serve all riders efficiently.
Drivers provide safe boarding and exiting assistance. For safety reasons, heavy lifting beyond standard assistance may require advance notice.
Yes. We provide safe transportation following outpatient procedures and hospital discharge when stretcher services are not required.
Absolutely. We prioritize dignity, privacy, and professionalism for every rider.
Need a Ride?
Available for same-day scheduling when possible.
Chapman Health provides scheduled non-emergency medical transportation services throughout Jacksonville, FL and surrounding areas within our designated service radius. Rides must be arranged in advance, and while we make every effort to accommodate requested times, availability is not guaranteed until confirmed.
Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled pickup time. Late cancellations and no-shows may be subject to applicable fees. A no-show is defined as a rider not present at the scheduled pickup location within the allotted wait period. Repeated cancellations or no-shows may affect future booking eligibility.
Drivers allow a brief grace period at pickup. Extended wait time beyond 15 minutes may result in additional charges. Ride estimates are based on the information provided at booking and may be adjusted based on actual mileage, wait time, after-hours service, traffic conditions, or disclosed mobility needs.
Payment is due at the time of service unless prior arrangements have been made. Chapman Health reserves the right to refuse service if conditions are unsafe or if required booking information is incomplete or inaccurate.
Chapman Health provides non-emergency transportation only. If you are experiencing a medical emergency, call 911 immediately.